Return Policy of Svasika Empire

At Svasika Empire, we take pride in delivering quality products. If you receive a damaged or incorrect item, please review our return policy below.

Eligibility for Returns

• Customers must contact us within 2 days from the date of delivery with clear details and supporting photos of the issue.

• Products that have been used, altered, or damaged by the customer are not eligible for a refund or return.

All return requests are subject to inspection and verification by our team.

Refund Process

• Once the returned product has been received, inspected, and approved, refunds will be processed within 7 business days.

• Refunds will be credited back to the original payment method used during checkout.

Return Address

Please return your purchase to the following address only after receiving confirmation from our team:

Svasika Empire
13-E, Jalan Bandar 6/1,Pusat Bandar Puchong, 47100, Puchong, Selangor Malaysia

Contact Us

If you have any questions or require assistance regarding returns, please contact us:

📞 Phone: +6012 617 8094
📧 Email: care@svasika.my
🌐 Website: www.svasika.my

Thank you for choosing Svasika Empire. Your satisfaction and confidence mean everything to us. ✨