Privacy Policy of Svasika Empire

At Svasika Empire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.svasika.my.

By using our website, you consent to the practices described in this policy.

---

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal details such as name, billing address, shipping address, email address, and phone number

• Payment information (processed securely through third-party payment gateways; we do not store card details)

• Order history and transaction details

• Technical data such as IP address, browser type, device information, and cookies

---

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you regarding your purchases, delivery, or enquiries

• Improve our website, products, and customer experience

• Send promotional emails or updates (only if you have opted in)

• Comply with legal and regulatory requirements

---

3. Sharing of Information

We do not sell or trade your personal data. Your information may only be shared with trusted third parties when necessary, such as:

• Payment processors

• Delivery and logistics partners

• Website hosting and analytics providers

These parties are required to keep your information confidential and use it only for the intended purpose.

---

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

---

5. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and personalise content. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

---

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request corrections to inaccurate or incomplete information

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

---

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

---

8. Changes to This Policy

Svasika Empire reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

---

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Svasika Empire (JM1016305-K)
📧 Email: care@svasika.my
🌐 Website: www.svasika.my
📞 Phone: +6012 617 8094